Refund Policy

1. Digital Goods Policy

Due to the nature of digital content, all products sold on Panels Stream are non-tangible and irrevocable. Once a digital asset has been purchased and the download link has been accessed, we do not offer monetary refunds.

2. Product Consistency Guarantee

We provide a Free Replacement Guarantee if the received files do not match the product description, are corrupted, or contain technical errors. Contact us within 48 hours for a fix.

3. Delivery Issues

Our system provides instant delivery. If you don't receive your link within 10 minutes, contact support immediately after checking your spam folder.

4. Custom Design Services

Full refunds are only available before sketching begins. Once concepts are delivered, all sales are final, but we provide revisions to ensure satisfaction.

5. How to Request Help

For technical support or replacement requests, reach out with your Order ID:

Email: support@panels.stream
WhatsApp: +7 778 370 5721