Privacy Policy

1. Introduction

At Panels Stream, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Panels Stream and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Panels Stream. This policy is not applicable to any information collected offline or via channels other than this website.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account Information: If you contact us directly or place a custom order, we may receive additional information about you such as your name, email address, Twitch/Discord handle, the contents of the message and/or attachments you may send us.
• Transaction Data: When you purchase a digital product, we collect information necessary to process your order, including payment confirmation and item details.
• Usage Data: Like many other websites, we collect information that your browser sends whenever you visit our Service ("Log Data"). This may include your IP address, browser version, pages visited, and time spent on the site.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and digital shop.
• Improve, personalize, and expand our website offerings.
• Understand and analyze how you use our website to optimize the user experience.
• Process your transactions and send you digital assets (Twitch panels) via email.
• Communicate with you for customer service, updates, and support.
• Find and prevent fraudulent transactions.

5. Log Files and Cookies

Panels Stream follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

Like any other website, Panels Stream uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Third-Party Privacy Policies

Panels Stream's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Specifically, our payment processors (PayPal and credit card gateways) have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

7. GDPR & CCPA Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Panels Stream does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Email: support@panels.stream